Privacy Policy
Personal Information Protection Policy
BRUNO Corporation (hereinafter referred to as the "Company") Group companies (hereinafter referred to as "Group") (*) will establish a personal information protection policy, in view of the importance of protecting personal information as follows and will do its best to protect personal information.
Establishment of a management system
The Group is the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act") We will establish a system to properly protect and manage personal information in accordance with other laws and guidelines.
Proper acquisition and use of personal information
The Group will acquire personal information by lawful and fair means. Personal information obtained from customers will be used only within the scope necessary to achieve the stated purpose of use, and measures will be taken to prevent non-purpose use.
Prohibition of disclosure and provision of personal data to third parties
The Group will properly manage personal data obtained from customers and will not provide or disclose it to third parties without obtaining the prior consent of the customer's book, except as stipulated by laws and regulations.
Ensuring the accuracy of the contents of personal data
To the extent necessary to achieve the purpose of use, the Group will systematically select your personal data (personal information database, etc. [a collection of information containing personal information, and it is a specific personal information that can be searched using an electronic computer) It refers to the structure and the one specified in the Enforcement Ordinance of the Act on the Protection of Personal Information as a systematic structure so that it can be easily searched for specific personal information, and there is little harm to the rights and interests of individuals from the viewpoint of the method of use. Except for those stipulated in the same enforcement order.] It is the personal information that constitutes. The following is the same.) Keep the content accurate and up to date.
Safety management measures
The Group takes necessary and appropriate safety management measures to prevent and correct unauthorized access or leakage, loss, destruction or falsification, etc. of personal data, and in accordance with laws and guidelines for the safety management of personal data.
Continuous improvement
The Group will continuously improve by regularly checking, auditing and reviewing whether efforts to protect personal information are being implemented.
Establishment of an inquiry window for the handling of personal information
The Group will set up an inquiry window for the handling of personal information and respond appropriately and promptly to complaints and consultations from customers.
If the Group's personal information protection policy is revised, it will be posted on this website (bruno.my).
BRUNO Inc.
Representative Director Masato Mori
About the handling of personal information
In accordance with the Personal Information Protection Policy, we will handle your personal information as follows.
About the purpose of use of personal information
We will use your personal information for the following purposes.
- To provide products and services handled by the Company, to sell, or to accept orders
- To respond to the repair and replacement of our products
- To receive, investigate and respond to opinions and inquiries from customers.
- To inform you of information about new products, new services, etc.
- Notice of information on products and services recommended by the Company through various means of notification such as mail, e-mail, etc., and other sales information, etc.
- For the analysis and creation of statistical data for marketing, sales promotion, product and service planning, etc. conducted by the Group
- For credit judgment, credit in the process, and debt management related to transactions with the Company
- To improve the quality of our services, to accurately grasp the opinions and inquiries from customers, and the contents of the contract
- In the case of outsourcing business by other businesses, etc., in order to carry out the entrusted business
- To analyze information such as acquired browsing history and purchase history, and to advertise about new products and services according to your hobbies and preferences.
- In principle, we will respond to and contact the customer.
- When contacting the contact information registered by our company by phone, we may give the customer's name to the person who answered the phone directly, and we may confirm your home, explain the purpose of contact, and request an intermediary.
- We may record the contents of calls from customers in order to improve the quality of the internal telephone reception work and to accurately grasp the contents of inquiries.
Except in the following cases, we will not provide or disclose personal data held by the Company to third parties.
- When you have obtained prior consent from the customer.
- When it is based on laws and regulations
- When it is necessary for the protection of human life, body or property, and it is difficult to obtain the consent of the customer himself / herself
- When it is particularly necessary for improving public health or promoting the healthy development of children, and it is difficult to obtain the consent of the customer himself / herself
- When it is necessary to cooperate with a national institution, a local public entity or a person entrusted with the performance of the affairs stipulated by laws and regulations, and obtaining the consent of the customer may interfere with the execution of the affairs.
However, in the following cases, the person who receives the provision of personal data does not fall under the above-mentioned "third party".
- When personal data is provided in conjunction with the Company entrusting all or part of the handling of personal data within the scope necessary to achieve the purpose of use
- When personal data is provided in connection with the succession of the business due to the merger or other reasons of the Company
- When using personal information jointly with a specific person, as described in the "About the joint use of personal information"
Consignment of personal data
We may outsource all or part of the work related to the handling of personal data. In this case, the Company selects those that are deemed to handle personal data appropriately, and in the consignment contract, we will handle other personal data such as safety management measures, confidentiality, conditions of re-consignment, and the return of personal data at the end of the consignment contract. We will properly determine the matters and carry out necessary and appropriate supervision.
About the joint use of personal data
Personal data acquired by our group companies from customers may be jointly used within the Group as follows.
- Scope of joint use: The Group
- Purpose of joint use: 1. It is the same as the purpose of use of personal information.
- Items of personal data to be shared: name, date of birth, gender, address, telephone number and e-mail address, information of work, other contact information, transaction history (including past and future), e-mail newsletters, etc. History, opinions and inquiries to our company, and history, access records to our website, health information, etc. provided by customers to our group
- Manager of Joint Use: Oliyaya Sdn Bhd
- Acquisition method: How to obtain by application from customers and the system managed by the Group (paper, electronic data, etc.)
Disclosure, correction, suspension of use, etc. of personal data
Records of personal data held by the Company or provision to third parties from customers (records based on Article 29, Paragraph 1 and Article 30, Paragraph 3 of the Personal Information Protection Act related to personal data). In the event of a request for disclosure, correction, suspension of use, etc., we will disclose, correct, and suspend use to a reasonable extent, unless any of the following applies to the following, after confirming that you are the customer. If you make an offer from an agent, you will also need an agent confirmation document. In addition, we may charge a separate actual fee for disclosing information.
- When there is a risk of harming the life, body, property or other rights and interests of the customer and a third party
- When there is a risk of significant hindrance to the proper implementation of the Group's business
- When there is a risk of violating laws and regulations
For procedures such as disclosure of personal data, please contact us at the following address.
Inquiries about personal information
For inquiries, complaints, consultations, etc. regarding our company's handling of personal information, disclosure, etc., please contact the following.
Tel: +603-7681 9998
Email: info@oliyaya.com
■ About cookies
We use cookies on our website. A cookie is a mechanism that temporarily stores the usage history and input contents sent and received between the browser and the server when using the website on your computer. If you visit the same website again, the provider of the website can use the cookie information to change the display for each customer. In order to protect your privacy, your browser will only send and receive cookies sent by the server of that website.
■ Purpose of use of cookies
We use cookies on our website for the following purposes.
- To save customers the trouble of entering IDs, passwords, etc.
- In order to maintain security, to encourage customers who have passed a certain period of time to re-enter their ID and password
- To provide customized service according to individual customers
- To display advertisements according to the customer's interests on other companies' sites
- To grasp the number of users of our website (traffic survey)
- To improve our services
- For the acquisition and analysis of statistical data
In addition, if we entrust the display and distribution of advertisements to a third party, the third party may acquire cookie information. The cookie information obtained by a third party will be handled in accordance with the privacy policy of the third party.
■ About cookie settings
You can change the settings for sending and receiving cookies. The setting method varies depending on the browser. Please check the "Help" menu of your browser. Please note that if you choose to refuse to send and receive all cookies, you may not be able to use all or part of various services on the Internet, such as not being able to receive services that require authentication.
About access history (log)
We record your access log on our website. We will use the access log in conjunction with other information of the customer to improve the service to the customer, and to investigate the cause of a problem in the unlikely event, and to statistical and analyze the usage situation.
Acquisition of personal information
The Company is a third party who does not have information that identifies customers such as names, etc., personal information such as identifiers and behavior history (information defined in Article 2, Paragraph 5, of the Personal Information Protection Act related to customers) It is obtained as personal data by linking the personal information of the Company to the personal information held by the Company, and unless a separate purpose is indicated, the above "1. We may use personal information according to the purposes specified in "Purpose of Use of Personal Information". In this case, we will handle it appropriately as personal data in accordance with laws and regulations.
About the link
Our website contains links to several external sites. We are making the utmost effort to protect your personal information, but the handling of personal information on external sites is outside our responsibility. If you have any comments or questions about the external site, please contact the company that operates the external site.
Security measures (SSL/Firewall)
Our website uses a security system called SSL (Secure Socket Layer) to protect your personal information. Personal information such as your name, address, and telephone number entered by the customer is automatically encrypted and sent and received by SSL, and we are taking measures to prevent external third parties from intercepting your personal information. We manage it on a dedicated server protected by a security system called Firewall, and we do our best to prevent unauthorized access and leakage from outside.